1. Admin & IT

What's the difference between XMReality's product plans?

XMReality has three plans for customers to choose between: Professional, Professional Plus and Enterprise. But what are they and what is the difference between them?

The three different XMReality plans make up what you as a customer can get out of the complete software depending on your company's needs. XMReality is available on both mobile devices and computers to give our users the benefit of platform independence in all plans. The in call features are also the same across the plans. However, there are some differences as well. 

Professional & Professional Plus

Professional and Professional Plus are aimed for companies in need of a tool for remote assistance where the full scale solutions is not necessary.  

Both Professional and Professional Plus can be purchased easily online with credit card and the payment is done upfront on a monthly basis. 

The account can be fully managed by your domain admin online who can easily buy more licences in the administration portal. 


Enterprise are aimed at companies with more demands of factors surrounding the tool. The Enterprise plan enables advanced options such as integrations, company specific branding, processional services such as project management, customized onboarding, and statistics. 

Enterprise requires customized quotes and is paid yearly upfront through invoice. 

The users can be administered by your domain admin from the admin portal. To add more licenses to your account you contact your Account Manager from XMReality who will help you find the perfect solution for your needs. 


A quick comparison between the product plans:

Feature Professional Professional Plus Enterprise
30 day trial X    
Users Up to 25 Unlimited Unlimited
Group call Up to 3 people Up to 5 people Up to 20 people
Usage dashboard and statistics   X X
Branding     X
Smart glasses compatibility   X X
Teams integration   X X
Integrations (CRM, ERP, API's)     X
Active Directory Federation Service (Federated login)
Payment method Credit card Credit card Invoice


To see more details of prices and what is included in each plan check out Full Plan Comparison.