1. Troubleshooting

"Your account has been disabled" - what does it mean?

"Your account has been disabled. Please contact the domain admin fort more info."

This means your user account has been disabled, you need to speak with an administrator and ask them to enable your account again. This could be done by Domain administrators from the portal.xmreality.com.

If you don't know who's the Domain administrator, please contact support@xmreality.com and we will help you!